The Delivery Lead specializes in strategic planning, organizational transformation, and process optimization to help businesses achieve their goals. Our mission is to deliver best-in-class solutions that provide maximum impact.
Ways of Working Health Check
Before embarking on any transformation activity it is prudent business practice to baseline where one is at to begin with.
A comprehensive health check on the organisation’s current Way of Working could be undertaken for the organisation, portfolios and teams.
These Health Checks are facilitated via a series of workshops and retrospectives using varying techniques and practices. Ultimately the end result provides a baseline view of where an organisation is at on its journey and then what needs to be done to uplift capability in certain areas where deemed necessary.
Business & Operational Excellence Strategy
What is our compelling big ‘Why’, the ‘What’ (Strategy) & ‘How’ (Roadmap)?
Our aim here is to increase productivity, increase efficiency & focus on relentless improvement. How do we achieve this?
In this offering we unpack Executive Sponsorship, the use of OKRs (Objectives & Key Results), Quarterly Planning & aligning to customer journeys.
Lean Portfolio Management
Traditional Project Portfolio Management (PPM) focuses on creating a set of tightly structured project plans & building short-lived teams to execute those plans. Lean Portfolio Management (LPM) focuses on customer centricity & value delivery opportunities to long-standing (persistent) teams-of-teams. LPM focuses on increasing the ‘flow’ of value delivery.
We aim to provide the necessary coaching, mentoring & solutioning to demystify 9 core ‘shifts’ & to help refine & create lean vertical portfolios within the organisation.
'Shifts' include shortening planning / funding cycles, balancing capacity / demand, structure in value streams, etc.
Kaizen Blitz & Operational Excellence
The Toyota Way of Working is based off the core pillars of Continuous Improvement & Respect for People. Under the pillar of Continuous Improvement, Toyota speaks of ‘Kaizen’ – where everyone is encouraged to determine how a process can be improved even by that 1%.
This offering is a time-boxed, rapid, facilitated workshop where a value stream (concept to cash) is visualised (the as-is process). Following which we identify the pain points, wastes & inefficiencies in the system.
We then identify the new process (to-be) that is lean, improves the flow of work & embodies operational excellence.
Team and Program Ways of Working Coaching
Globally, the way teams and teams-of-teams (programs) have been setup in the past 10-15 years have changed dramatically. There are so many recommended frameworks for programs, projects, and teams. To name a few - Scrum, SAFe, LeSS, DaD, PMP, PRINCE2, etc. Choosing the right framework that works best for an organisation can be daunting.
This service offering aims to demystify this process by tailoring a solution for your organisation drawing from a combination of existing frameworks, consisting of -
·Establishing roles & responsibilities for teams, programs, and projects,
·Establishing events that bring teams together at a regular cadence,
·Establishing a mechanism to capture risks, issues, and dependencies.
Executive Coaching is a partnership between a Coach and an Executive that helps work through challenges, creates awareness, brings clarity and creates options.
Based off principles established by the International Coaching Federation (ICF), executive coaching is a transformative creative process that inspires personal and professional potential. It helps improve personal performance and creates an accountability structure
This offering is to Executives and Professionals on a 1-to-1 basis over 3-6 month period and draws upon coaching models such as Keith Webb’s C.O.A.C.H framework and Coach Masters Academy’s Awareness -> Clarity -> Choice model.
DevOps is a software development process that emphasizes communication and collaboration between the business, software development, and operations professionals. DevOps automates the process of software integration, testing, deployment and infrastructure changes.
Based off Jez Humble’s work - ‘Accelerate’ this offering is a comprehensive health check of the state of DevOps within a firm.
The health check dives into 24 capabilities logically grouped into,
·Products and Process
·Lean Management and Monitoring
Once the health check is complete we focus on co-creating a DevOps uplift roadmap that would help accelerate the delivery of value to clients.
In addition to our service offerings, the below training courses are also on offer.
An introduction to Agile covering key learnings such as,
•The Heart of Agile
Writing effective Objectives and Key Results (OKRs)
The training covers the complex world of team performance, program / portfolio and organisation performance metrics. KPIs are no longer seen as the most effective tool to manage performance. OKRs are being adopted Australia wide by individuals, teams, portfolios and organisations.