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It’s October 2019 and I have just wrapped up a year-long contract with a large firm undergoing a major transformation to Agile / New Ways of Working. As I move on to a new coaching engagement and look back over the last year I didn’t want to lose sight of my key reflections. These reflections were primarily to serve as a reminder to myself but also in the spirit of sharing within the global agile community, in the hope that another coach or delivery manager would perhaps pick